Plain language summary: We collect only what we need to generate your report and deliver it to you. We never sell your data. We never share your information with third parties except the payment processor (Stripe) and email delivery service (Resend) necessary to operate the service. Your property address is used only to generate your report.
1. What We Collect
When you order a Report, we collect:
- Your name — to personalize your report
- Your email address — to deliver your report and send order confirmation
- The property address — to research and generate your report
- Payment information — processed entirely by Stripe; we never see or store your card number
- Any notes you provide — to tailor your report to your specific concerns
We also collect standard web analytics data (pages visited, traffic source, browser type) through Plausible Analytics, which is privacy-friendly and does not use cookies or track you across other websites.
2. How We Use Your Information
- To generate and deliver your Report to the email address you provided
- To send an order confirmation email
- To follow up if there is a delivery issue with your order
- To improve our service based on aggregate, anonymized usage patterns
We do not use your information for marketing without your explicit consent. We do not send newsletters or promotional emails unless you have specifically opted in.
3. Who We Share Data With
We share your information only with the following third-party services that are necessary to operate:
- Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy
- Resend — transactional email delivery (your order confirmation and report delivery). Resend's privacy policy: resend.com/privacy
- Airtable — order logging and internal operations. Airtable's privacy policy: airtable.com/privacy
- Anthropic — the AI service that generates your report from publicly available data. Anthropic's privacy policy: anthropic.com/privacy
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Ever.
4. Data Retention
We retain your order information (name, email, property address, report) for up to 2 years to resolve any support issues and for our internal records. You may request deletion of your data at any time by emailing support@disclosurecheckfl.com.
5. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for any optional data processing
To exercise any of these rights, email support@disclosurecheckfl.com. We will respond within 30 days.
6. Security
We take reasonable measures to protect your personal information. All payment processing is handled by Stripe, which is PCI-DSS compliant. Our site is served over HTTPS. We do not store credit card numbers or sensitive financial data.
7. Cookies
We use Plausible Analytics, which does not use cookies and does not collect personally identifiable information. No cookie consent banner is required. We do not use Google Analytics, Facebook Pixel, or any advertising tracking technology.
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at disclosurecheckfl.com/privacy.html. Material changes will be noted with an updated "Last updated" date.
10. Contact
Privacy questions or requests: support@disclosurecheckfl.com